Category – Professional
Type – Salaried
Basic Function: Develops, implements, monitors, reviews, revises, and manages programs, services and activities provided for assigned individuals within a variety of programs. Fulfills the responsibility of QIDP as outlined by standards pertaining to specific caseload. Is supervised and evaluated by the appropriate Program Supervisor or Program Director.
Specific Responsibilities (applicable to all QIDP’s):
- Serves as the primary case manager and advocate for the individuals as assigned ensuring consistency among internal agency programs and external programs or disciplines including assuring the individuals’ files/records are maintained, current, complete, accurate, and purged as appropriate (at least annually).
- Oversees all aspects of the Individual Service Plan (ISP) including (but not limited to) scheduling meetings, inviting appropriate participants, gathering input from the Community Support Team, contacting individual’s guardian(s), developing the ISP, preparing the ISP, implementing the ISP, maintaining the ISP, placing ISP related information in the individual’s record/file, training staff about the ISP.
- Establishes individual schedules as needed, develops necessary program materials, schedules transitional staffing, 30-day, semi-annual (when required), and annuals as appropriate.
- Develops or oversees the Individual Behavior Support Plans as appropriate including monthly data collection and application process to assure that individual needs are met and rights are protected, reviewing the plans as required (at least annually).
- Prepares written monthly reviews of program status and individual needs, including data collection or outcome management, monthly narrative, and outing documentation by appropriate timelines assuring the forwarding of this information to the appropriate internal agency programs, external community agencies, and/or other entities.
- Establishes and continues good rapport with individuals being served being certain he/she is treated with dignity and respect, ensuring the best interest of the individuals is being maintained.
- Serves as a resource in times of individual crisis taking into consideration physical safety, emotional support, medical conditions, and advocacy.
- Assures that the health and safety of each program site is maintained in accordance with Illinois Department of Human Services (DHS) regulations, Bureau of Quality Management (BQM) standards, and/or any other governing entity.
- Meets regularly with appropriate Director or Supervisor and informs him/her of any significant individual, program or service issues as needed.
- Evaluates and makes suggestions to improve operations or service delivery, identifies any need for new policies or procedures, and initiates or promotes problem resolution as needed.
- Completes all annual training, maintains Direct Support Person (DSP) requirements, maintains QIDP Certification Qualifications, maintains driver eligibility, maintains background clearance, maintains any other qualifications as set forth by the Illinois DHS, and attends workshops or other training sessions as directed by supervisor.
- Is active in the development of skills and positive work performance of staff by promoting teamwork, cooperation among employees supervised, peers, supervisors, and staff of other programs, and by serving as a mentor for new staff.
- Performs other duties as assigned.
- May be required to assist during emergency situations.
Responsibilities – Specific to Day Training QIDP’s
- Completes Vocational Assessment, preference assessment, ICAP, SIB-R, and Exit Criteria assuring assessment of individual functioning preference by means of standardized assessment tools with input from appropriate staff annually or as needed.
- Participates in the implementation of lunch programs and implementation of dietary program(s) and food handling safety guidelines.
- Participates in On-Call Supervisor rotation for Day Program staff and daily room assignments.
- Participates in bus monitoring and scheduling.
- Supervises, evaluates, and make recommendations of staff changes, promotions, disciplinary actions, and terminations when appropriate.
- Oversees and assists 53D One-to-One Staff Support including documentation and coverage.
- Completes Time Studies.
- Oversees coverage and cleanliness of assigned rooms and/or areas.
- Tracks attendance of individuals served.
- Tracks work hours of individuals in the Vocational Program and completes Vocational Payroll.
- Completes various other required documentation including Community Integration Events form, toileting data sheets, repositioning schedules, caseload monitoring forms, seizure reports, past year objectives, and satisfaction surveys.
Responsibilities – Specific to QIDP’s for individuals residing in Pathway agency homes
- Addresses medical needs and issues with the Nursing Staff including organizing and attending medical/dental/ optical/psychiatric or other appointments when needed.
- Assists with the CILA Community Reimbursement process with the timely and accurate submission of the individual attendance, ICAP scoring, and financial information as requested.
- Participates in On-Call Supervisor rotation by assisting in ensuring 24/7 coverage for the CILA homes following agency policies and procedures.
- Oversees 53R One-to-One Staff Support Documentation
- Supervises Residential Supervisor(s) for specific caseload/worksite(s).
Minimum Education/ Experience
Must have verifiable documentation of education. Bachelor’s degree in human service field or related field that meets requirements for QIDP as defined by the Illinois Department of Human Services with one or more year’s experience programming for individuals who have developmental disabilities and other physical and mental challenges. Prior supervisory experience is preferred. Successful completion of the Test of Adult Basic Education (TABE) testing ability to read. Must meet the requirements of Direct Support Person (DSP). Able to successfully complete medication administration authorization. Able to meet the physical requirements required of the position.
Including the ability to lift and assist with transfers. At least twenty-one (21) years of age with a valid driver’s license and insurable driving record.
Language and Skills
This is a professional position which requires excellent verbal and written communication skills. Ability to prioritize responsibilities. Ability to interact and communicate with individuals served by our agency, employees, parents/guardians, State/Federal staff members, and other supervisory/management personnel.
Able to meet the physical requirements required of the position including the ability to lift and assist with transfers. Successful completion of Essential Functioning Test verifying ability to lift at least seventy-five (75) pounds. May have flexible varied schedule with nights and/or weekends required.