Category – Professional

Type – Salary


Basic Function:Supervises the day to day activities of one or more residential sites and assists in provision of program service for individuals residing in the home(s). Reports to, is supervised by, and is evaluated by the Residential Program Leader(s).

Specific Responsibilities:


Minimum Education/Experience

Verifiable documentation of education. High school graduate or equivalency, Associates Degree in Human Service Field preferred. One or more years’ experience programming for persons with developmental disabilities and other physical and mental challenges. Previous supervisory experience a plus. Must meet the requirements of Direct Support Person (DSP) training, medication authorization and the physical qualifications required for this position.  Must have a valid driver’s license and insurable driving record.

Language and Skills 

This is a professional position which requires good quality verbal and written communication skills with the expectation of projecting a professional demeanor in all circumstances.  Successful completion of the Short Test of Functional Health Literacy in Adults (S-TOFHLA), testing ability to read. Knowledge of state regulations, Agency timekeeping system programs, Collective Bargaining Agreement (CBA), other Agency programs, Agency policies, and Residential Services procedures highly valued.  Ability to appropriately utilize available computer programs and systems is required.  The ability to prioritize responsibilities and adapt to changing needs of the Residential Services program is crucial.  The ability to interact with individuals served by this Agency, guardians/parents/family members, employees, other supervisory/management personnel, and a variety of community members (doctors, nurses, banking personnel, business owners, etc.) is essential.  Ability to handle crisis situations and make good judgment decisions is required.

Physical Demands 

Must be able to complete all physical requirements of the position with or without a reasonable accommodation.  Successful completion of Essential Functioning Test verifying ability to lift at least seventy-five (75) pounds. May have flexible varied work schedule with evenings, overnights, and/or weekends required.